Phones 4 Charity® Frequently Asked Questions

Who is Phones4Charity?

Phones 4 Charity has developed a revolutionary method to fundraising. We enable your organization to capitalize on the untapped value of the estimated 800 million used discarded cell phones in the United States. These phones are just waiting to be reprogrammed, refurbished or recycled to help benefit your community. Here's how it works: You collect used cell phones and we'll send you a check to help support your organization's revenue objectives.

Can my organization start a collection?

Yes, you can start a collection by filling out this form or by contacting our office. You can also spread the message in your community just as you would for other fundraisers. This is a great method of raising funds and can also be used in addition to an existing fundraising plan.

Is my organization eligible to collect?

Any qualified 501(c)(3) nonprofit, charity or grassroots organization is eligible to receive funds through a Phones 4 Charity Phone Drive.

How much is each used cell phone worth?

Current phone models are most in demand and can yield $10.00 - $20.00 or more per phone for your charity. Second tier, older phones will typically generate between $1.00 and $3.00 for your charity. And, although we will recycle the obsolete models, they will yield no funding for your charity. If the phones you collect are typical of those we have received in other collection efforts, you might conservatively target to receive $5 - $8 per phone on average for your charity, but it all depends on the mix of phones you collect.

Can we collect any and all cell phones?

Please collect only wireless (cellular or PCS) phones. Cordless phones meant for home use are not acceptable. All wireless or PCS hand-carried (not vehicle installed) phones are accepted, but outdated wireless phones are discouraged. Smaller, newer phones generate the most funds. Mobile-installed telephones (including so-called "bag phones"), two-way radios, pagers, walkie-talkies, etc. are also accepted and will be recycled.

Does my organization have to worry about being charged for the airtime if the phones are refurbished?

No. When the phones are refurbished, they are completely cleared and reprogrammed. Donors should, however, be reminded to deactivate their wireless service before donating their phone(s).

Are tax receipts available?

Yes. You may contact our office to get a copy of your tax receipt. Phones 4 Charity makes no determination of the value of the gift, and the donor should consult a tax advisor regarding the tax effects of their donation.

When will my organization receive a check?

You will receive a check within 30-45 days of Phones 4 Charity receiving your phone.

How long should we conduct our collection effort?

The duration of your collection effort is up to you. Of course, the more wireless phones you collect, the more funds you will generate for your organization. We recommend a collection last at least 90 days.

How do I ship my phones?

Your first step is to disconnect all services from your phone and remove any personal information you may be worried about loosing. Your next step is to pack your phones into a box with any packing material you may have to protect the phones from being broken during shipping. Finally address them to: 21026 Osborne St. #5 Canoga Park, CA 91304. Shipping will be free with the collection of 30 or more phones. When you are ready to ship, simply call 1–888-846-0818 to make shipping arrangements or just drop it your phones in the mail. Please note: We will not accept shipments sent C.O.D.

What if my phone doesn't work?

The collected phones do not need to be in working order. Phones that cannot be refurbished will be recycled and disposed of according to the appropriate state and local waste regulations.

Whom may I contact if I have questions?

You may call: 1-888-846-0818
or e-mail: info@phones4charity.org